Jackery Solar Generator 2000 Pro

Jackery Solar Generator 2000 Pro Overview

The Solar Generator 2000 Pro delivers a colossal charging capacity of 2,160Wh and can be fully charged with 6 SolarSaga 200W solar panels in only under 2.5 hours, and in just 2 hours via an AC wall outlet. Superior BMS guarantees safety and reliability.

• Ultra Solar Charging in 2 Hours
  
• 2160Wh Capacity, 2200W Inverter (4400W Surge)
• Use Weekly for 10+ Years
• Superior Fast Solar and AC Charging
• All Round Safety with Superb BMS
• Compact & Lightweight
• Explorer 2000 Pro: 3-year warranty + 2-year extended warranty. Solar Saga 200W: 2-year warranty + 1-year extended warranty (automatically applied when purchased from the official website)

Jackery Solar Generator 2000 Pro Features

Power All Devices Imaginable

The Explorer 2000 Pro delivers a large capacity of 2,160Wh, powering it all - refrigerators, ovens, microwaves and more. Journey to the world's most spectacular places with the sun's powerful energy, road trip, explore the great outdoors and enjoy life to the fullest with friends.

• Microwave(700W): 1.6 H
• Kettle(850W): 2 H
• Electric Drill(900W): 1.7 H
• Electric Pressure Cooker(1080W): 1.8 H
• Coffee Maker(1120W): 1.8 H

• Power Air Conditioner(1150W): 2 H

• Electric Oven(1600W): 1 H
• Branch Crusher(1800W): 1.1 H

• Induction Cooker(2300W): 2.2 H

Up to 10 Years battery life

The Jackery Explorer 2000 Pro can last for up to 10 years (according to a usage frequency of twice per week). It can be left on standby for over 365 days with 100% capacity, making it an extremely dependable emergency backup power supply.

Durable Design for Outdoor Life

The power station features heat dissipation and high temp protection making it more durable.
The IP67 Waterproof Rating allows the 200w solar panel to withstand harsh and wet weather.

Power on the Go

The 43 lb (19.5 kg) power station features a foldable handle design for a comfortable on-the-go experience. With a simple press of a button, access to outstanding charging efficiency becomes available in seconds

Simple and Speedy

With a simple press of a button, limitless power is available to you. With input and output display screens optimized and modernized, brand new on-screen features include a fault code indicator and low battery indicator, delivering quality information for crystal clear reading and understanding.

Low Carbon Living With Jackery

100% clean and unlimited solar energy with smart MPPT controller for your camping or family emergency storage.

Q1: Can the product be brought on board a plane?

A: No, because this product is a lithium battery. According to the International Standards & Regulations for the Transportation of Hazardous Materials, no lithium batteries with more than 100 watt hours may be allowed in carry-on bags.

Q2: Can I charge the Jackery Explorer 2000 Pro while a device is plugged in?

A: Yes, you can. When charged with AC input, it supports a maximum power output of 1800W. When charged with AC input + DC input ( i.e. solar charging or car charging) simultaneously - it supports a maximum power output of 1800W. When charged with DC input (i.e. solar charging or car charging), it supports a maximum power output of 2200W.

Q3: How to keep this product when it is not used for a long time?

A: If the battery is to be unused for a long time (more than 3 months), it should be maintained at 60-80% of the rated capacity (it's recommended to check and charge every 3 months). Store it in a dry and cool place with temperature range between 0 ℃~40 ℃, and humidity 0%~60%. Avoid contact with corrosive substances, and far from fifire and heat sources.

Q4: Can it be used to jump start a car?

A: We are very sorry, but it cannot be used to jump start a vehicle. However, it can be used as power supply for automobiles. You can recharge the car via a Jackery power supply cord, which is available for purchase separately.

Q5: Why is the output to the low-power device automatically turned off after several hours?

A: In case of forgetting to turn off the output (causing the battery to drain), the Low Power Mode will be turned off by default. That is, when the port is connected to a small load device(AC Output≤25W, USB Output≤2W, Car Port≤2W) for 12 hours, the device will automatically be turned off. In case you want to resume recharging, press the car port button/USB button/AC button to restart the device. If you want to turn on the Low Power Mode, long press the AC Button and DISPLAY until the Low Power Mode icon appears on the screen. If you need to turn off the Low Power Mode, repeat the above operation until the Low Power Mode icon disappears on the screen.

Q6: Why does the USB Output operation indicator light up, the load device has no charging input or can't work normally?

A: Please check whether the load device is broken firstly. If the device is normal, press the USB Button to restart the output.

Q7: What kind of battery can be charged by these solar modules?

A: 1. Jackery Explorer series

2. Sealed lead-acid battery

3. Colloidal lead-acid batteries

4. The open lead-acid batteries

Q8: How to clean the solar surface?

A: Dust and dirt on the surface should first be removed using a soft brush. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

Q9: Are the foldable solar panels waterproof? What is the fire rating?

A: Yes the material is fireproof, made of PC+ABS material with a 94V-0 fire rating.

Q10: Is the Y cable connected in parallel or in series?

A: Series, and can realize up to 3 solar panels in series.

Q11: Can the Explorer 2000 Pro Portable Power Station Y cable be used with the Explorer 1500 Portable Power Station?

A: The Explorer 1500 Portable Power Station Y cable is connected in parallel and can be used for the Explorer 2000 Pro Portable Power Station, when connecting solar panels below 100W and 68W. However, the Y cable of the Explorer 2000 Pro Portable Power Station is connected in series, and cannot be used for the Explorer 1500 Portable Power Station.

Q12: The Explorer 2000 Pro Portable Power Station advertises that the product can be fully charged in 2 hours. How many 200W solar panels can be fully charged in 2 hours? How long does it take for 1 solar panel to charge? How long does it take to charge for 2 solar panels and for 3?

 A; At present, under standard light source conditions, 6* 200W solar panels can be fully charged in 2.5 hours. However, the power of the solar panels will be affected by various factors including angle/temperature/light intensity, with the actual customer's experience differing due to differences in the environment where the product is used.

Q13: Can the Explorer 2000 Pro Portable Power Station Y cable be connected to the 60W, 100W and 100X solar panels? How many solar panels can be used?

A: Yes, an Explorer 2000 Pro Portable Power Station Y cable can connect up to 3 solar panels of the same type.

Note: Do not mix solar panels of different models.

Q14: Why does the charger only include a cable but no adapter? Do customers need to buy an adapter themselves?

A: The Solar Generator 2000 Pro uses a new generation of technology, not requiring an adapter, and can be charged directly using an AC power cord.

Q15: Is there a solar panel extension cord included?

A: No, unfortunately no solar panel extension cable is included, however we have a 5m solar panel extension cord available.

Q16: How long in meters is the AC wall charger/car charger cable/solar charger cable?

AC charging cable: 2 meters
Car charger cable: 2 meters
Solar charging cable: 3 meters

Q17: What should I do if accessories including chargers are lost? Where can customers buy a new one?

A; If the charging cable or car charging cable is lost, please contact us, and we will happily reissue a new one for free.

Q18: Where can customers locate the S/N serial number on the product?

A: The S/N serial number can be located on the top at the back of the product.

Q19: Does the Explorer 2000 Pro Portable Power Station have an MPPT controller?

A: Yes, the Explorer 2000 Pro Portable Power Station has an MPPT controller. The MPPT controller of Jackery E2000 Pro features a 97% solar charging conversion efficiency rate.

Q20: Does the Explorer 2000 Pro Portable Power Station use a pure sine wave inverter or a modified sine wave inverter?

A: The Explorer 2000 Pro Portable Power Station uses a pure sine wave inverter.

Q21: Does the Solar Gnerator 2000 Pro support pass through charging? Does this affect battery life?

A: The Solar Generator supports pass through charging without compromising battery life.
When charging with AC input, the maximum power of AC output is 1800W.

When charging with DC input (charging via a solar panel or car charger, the AC output maximum power is 2200W.

When AC input + DC input (charging via a solar panel or car charger) are charged at the same time, the maximum AC output power is 1800W.

Q22: Compared with the Explorer 2000 Portable Power Station, what is the biggest advantage of the Solar Generator 2000 Pro?

A: The biggest advantage is solar fast charging, supporting charging with 6 200W solar panels, fully charged in under 2.5 hours.

Q23: A small load prompt function has been added. The Explorer 2000 Pro Portable Power Station will turn on the small load when the wattage is lower than what amount?

A: When the device wattage is lower than the figures in the sheet, the Explorer 2000 Pro Portable Power Station will be automatically turned off for 12 hours.

Q24: How long does the Explorer 2000 Pro take to charge for car charging, wall charging and solar charging?

A: The car charger can be fully charged in as quickly as 24 hours;
Wall charging can be fully charged in as quickly as 2 hours;

6*200W solar panels can be fully charged in just 2.5 hours.

Q25: What type of battery does the Explorer 2000 Pro Portable Power Station use? What brand of battery is used? What are the advantages compared to other brands of batteries?

A: The Explorer 2000 Pro Portable Power Station uses a ternary lithium battery, and the battery brand is a BAK battery. The battery itself is not particularly different.

Q26: It is advertised that the Explorer 2000 Pro Portable Power Station has a cycle life of 1000 cycles. Can the product still be used after the service life has been reached? Can it be returned to the factory for repair?

A: After 1000 times of full discharge the cycle life has only 80% remaining of its capacity. It is not the product cannot be used, but the capacity is not like the capacity of 2160Wh when it was newly purchased.

Q27: The website says that the Explorer 2000 Pro Portable Power Station should be charged once every three months. After three months, the Explorer 2000 Pro Portable Power Station has for instance 50% or more power - does this still need to be recharged to 100%?

A: The main purpose of this suggestion is to prevent users running out of battery power when they are required to to use electricity in an emergency.

Q28: Can customers use a car charger, wall charger and solar panel to charge the Explorer 2000 Pro Portable Power Station at the same time?

A: No, the three cannot be used at the same time. The solar panel and the car charger cannot be used at the same time - otherwise, the fuse of the customer's car charger may be blown.

Q29: How do you turn off the small load of the Explorer 2000 Pro Portable Power Station?

A: 1. Turn on "Low Power Mode". Then, press and hold the "AC output power button + digital display" until the low power mode icon appears on the screen.

2. In low power mode, please turn off the power when not using this product, to avoid running out of power due to forgetting to turn off the power station.

3. Turn off "low power mode" and long press the "AC output power button + DISPLAY" until the low power mode icon disappears on the screen. "